1. Introduction
Welcome to Mateo Gadgets. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
2. Ordering & Payment
We offer cash on delivery as the sole payment method. Once an order is placed, it cannot be canceled after dispatch. Please ensure that all details provided are accurate to avoid any delivery issues.
3. Shipping & Delivery
We strive to process and deliver orders within the estimated timeframe mentioned on our website. Delivery times may vary based on location and external factors. Any delays will be communicated to the customer as needed.
4. Returns & Refunds
We accept returns only in cases of defective or damaged products upon delivery. Customers must report any issues within 48 hours of receiving the order, along with photographic proof. Products must be returned in their original condition and packaging. Once verified, an exchange or refund will be processed accordingly.
5. Limitation of Liability
Mateo Gadgets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Customers are responsible for ensuring that purchased products meet their requirements before completing the order.
6. Changes to Terms & Conditions
We reserve the right to update or modify these terms at any time.
For any inquiries regarding our terms, feel free to contact us at [email protected]