1. Eligibility for Returns
We accept returns only in cases where the product is defective, damaged, or incorrect upon delivery. To qualify for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase.
2. Return Process
Customers must report any issues within 48 hours of receiving the product. To initiate a return, please contact our customer support team with order details and photographic evidence of the issue. Once your request is reviewed and approved, we will arrange for the item to be picked up.
3. Refund Policy
Refunds are processed only after the returned item has been inspected and approved. The refund will be issued through the original payment method, which is cash on delivery. This means that refunds will be provided in cash at the time of product pickup or through another agreed-upon method.
4. Changes to Policy
We reserve the right to modify or update this refund and return policy at any time.
For further assistance, please contact our customer support team at [email protected]